Privacy Policy

O. MOREAL ELECTRIC ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, or business operations.

By using our website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

We use your personal information for the following purposes:

• Service Provision: To provide electrical services, estimates, and consultations
• Communication: To respond to inquiries, send updates, and provide customer support
• Billing: To process payments and manage financial transactions
• Emergency Services: To provide rapid emergency electrical services
• Legal Compliance: To comply with legal obligations and industry regulations
• Business Operations: To improve our services and customer experience
• Marketing: To send promotional materials (with your consent)

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who help us operate our business
• Legal Authorities: When required by law, court order, or government regulation
• Safety Authorities: With Electrical Safety Authority (ESA) for compliance purposes
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Emergency Services: When necessary for emergency response or safety

We implement appropriate technical and organizational measures to protect your personal information:

• Secure servers and encrypted data transmission
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Employee training on privacy and security practices
• Secure storage of physical and electronic records

While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

Under Canadian privacy law, you have the right to:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate information
• Withdraw Consent: Withdraw consent for certain uses of your information
• Deletion: Request deletion of your personal information where appropriate
• Complaint: File a complaint with us or privacy authorities

Our website uses cookies and similar technologies to enhance your experience and analyze website traffic:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

We will respond to your privacy concerns within 30 days of receiving your request.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date.

Your continued use of our services after any changes constitutes acceptance of the updated policy.