Question 1

Are you licensed and insured?

Accepted Answer

Yes! We are fully licensed by the Electrical Safety Authority (ESA) and carry $5 million in liability insurance. All our electricians are certified 309A or 442A journeypersons who comply with the Ontario Electrical Safety Code (OESC). Your peace of mind and safety are our top priorities.

Question 2

Do you provide free estimates?

Accepted Answer

Absolutely! We offer free, no-obligation estimates for all electrical projects. Our team will assess your needs and provide a detailed quote with transparent pricing.

Question 3

Do you offer free estimates?

Accepted Answer

Absolutely! We provide free, no-obligation estimates for all residential and commercial electrical projects. Our team will visit your property, assess the scope of work, and deliver a detailed written quote with transparent pricing—usually within 24 to 48 hours.

Question 4

What areas do you serve?

Accepted Answer

We serve the entire Greater Toronto Area (GTA) including Toronto, Etobicoke, Mississauga, Brampton, Vaughan, Richmond Hill, Markham, Scarborough, North York, Oakville, and surrounding communities. If you're within the GTA, we can help—give us a call to confirm coverage in your neighbourhood.

Question 5

Do you offer emergency electrical services?

Accepted Answer

Yes! We offer 24/7 emergency electrical services across the GTA. Whether it's a power outage, burning smell from outlets, sparking panels, or storm damage, call us immediately at (416) 436-9701. Our emergency electricians typically arrive within 1 to 2 hours.

Question 6

What warranty do you provide?

Accepted Answer

We stand behind every job with a comprehensive warranty: a minimum 2-year warranty on all labour and we honour the full manufacturer warranty on materials and equipment. If something isn't right, we'll come back and make it right—at no additional cost to you.

Question 7

What certifications do your electricians hold?

Accepted Answer

Our electricians hold valid 309A (Construction & Maintenance) or 442A (Industrial) licences issued by the Ontario College of Trades. We also maintain ESA (Electrical Safety Authority) authorizations and regularly update our training on the latest Ontario Electrical Safety Code amendments.

Question 8

Do you pull permits for electrical work?

Accepted Answer

Yes, we handle all necessary permits and inspections through the Electrical Safety Authority (ESA). Every job that requires a permit gets one—it's the law in Ontario, and it protects you as a homeowner. We coordinate the entire process from application to final inspection.

Question 9

Do you provide warranties on your work?

Accepted Answer

Yes! We stand behind our work with a comprehensive warranty. All our installations come with a minimum 1-year warranty on labour, and we honour all manufacturer warranties on materials and equipment.

Question 10

How much does an electrical panel upgrade cost?

Accepted Answer

A standard 200-amp panel upgrade in the GTA typically ranges from $2,500 to $4,500, depending on the complexity of your existing wiring, whether a service entrance upgrade is needed, and permit fees. We provide free on-site assessments so you get an exact, no-surprise quote.

Question 11

Do you charge for travel within the GTA?

Accepted Answer

No, we do not charge a travel fee for service calls within our standard coverage area (Toronto, Mississauga, Brampton, Vaughan, and surrounding GTA municipalities). The estimate and quote we provide is the price you pay—no hidden fees.

Question 12

Do you serve commercial properties outside the GTA?

Accepted Answer

Yes, for larger commercial and industrial projects we can service locations beyond the GTA, including Hamilton, Kitchener-Waterloo, Barrie, and Oshawa. Contact us with your project details and we'll let you know if we can accommodate your location.

Question 13

What counts as an electrical emergency?

Accepted Answer

Electrical emergencies include: burning smells from outlets or panels, visible sparking, buzzing or humming from breakers, partial or complete power outages not caused by the utility, water damage near electrical systems, and any situation where you feel unsafe. When in doubt, call us—we'd rather you be safe.

Question 14

How fast can an emergency electrician reach me?

Accepted Answer

Our emergency electricians are dispatched immediately and typically arrive within 1 to 2 hours anywhere in the GTA. For critical situations like active sparking or burning smells, we prioritize your call. Our 24/7 dispatch line is (416) 436-9701.

Question 15

How do I know if my home needs an electrical panel upgrade?

Accepted Answer

Signs you may need a panel upgrade include: frequently tripping breakers, flickering lights, using multiple power strips, having a fuse box instead of a breaker panel, or if your home is over 25 years old with the original panel. We offer free inspections to assess your panel's condition and recommend the right solution.

Question 16

What is knob-and-tube wiring and should I replace it?

Accepted Answer

Knob-and-tube wiring was used in homes built before 1950 and is considered a safety hazard by today's standards. Most Ontario insurance companies now require its replacement before issuing or renewing policies. We specialize in safe, code-compliant knob-and-tube replacement throughout the GTA.

Question 17

Do you follow the Ontario Electrical Safety Code?

Accepted Answer

Absolutely. Every installation and repair we perform complies with the current Ontario Electrical Safety Code (OESC, 28th edition). We also ensure all work passes ESA inspection, so your home or business is fully compliant and insurable.

Question 18

What payment methods do you accept?

Accepted Answer

We accept cash, cheques, e-transfers, and all major credit cards (Visa, Mastercard, American Express). For larger projects, we can discuss flexible payment arrangements tailored to your budget.

Question 19

Do you require a deposit before starting work?

Accepted Answer

For most residential jobs under $5,000, no deposit is required—we simply collect payment upon completion. For larger projects, a reasonable deposit of 10–25% may be requested to cover materials. Full terms are outlined in your written quote before any work begins.

Question 20

What happens if something goes wrong after the job is done?

Accepted Answer

Call us and we'll come back to make it right at no charge within the warranty period. Our 2-year labour warranty covers any workmanship issues, and manufacturer warranties cover materials and equipment. We document every job thoroughly so warranty claims are hassle-free.

Question 21

Do you install EV chargers at home?

Accepted Answer

Yes! We are certified EV charger installers for all major brands including Tesla Wall Connector, ChargePoint, Grizzl-E, and more. We handle everything from load calculations and permit applications to installation and ESA inspection. Most Level 2 home charger installations are completed in a single day.

Question 22

Can you upgrade my electrical panel for an EV charger?

Accepted Answer

Yes, many homes—especially older ones—need a panel upgrade to support a Level 2 EV charger. We perform a load calculation first to determine if your existing panel can handle the additional demand. If an upgrade to 200 amps is needed, we handle the full process including ESA permits and hydro coordination.

Question 23

What residential electrical services do you offer?

Accepted Answer

We offer a full range of residential electrical services including panel upgrades, EV charger installations, knob-and-tube replacement, aluminum wiring remediation, lighting design and installation, ceiling fan and fixture installation, outlet and switch upgrades, GFCI/AFCI protection, smoke and CO detector installation, and whole-home surge protection.

Question 24

Do you offer commercial electrical services?

Accepted Answer

Yes, we provide comprehensive commercial electrical services including tenant improvements, retail and office lighting, data cabling, electrical inspections, energy audits, and code-compliance upgrades. We work with property managers, business owners, and general contractors across the GTA.

Question 25

How quickly can you start a project?

Accepted Answer

For non-emergency projects, we can typically start within 1 to 2 weeks of accepting a quote. Emergency services are available immediately, 24/7. We always discuss timelines upfront so you know exactly what to expect before work begins.

Question 26

What is the process for getting electrical work done?

Accepted Answer

Our process is simple: (1) Contact us for a free estimate, (2) We visit your property and provide a detailed written quote, (3) Upon approval, we schedule the work and handle all necessary ESA permits, (4) Our certified electricians complete the job to code, (5) We arrange ESA inspection and provide you with the final inspection certificate.

Question 27

Do you offer electrical safety inspections?

Accepted Answer

Yes, we provide comprehensive electrical safety inspections for home buyers, sellers, and current homeowners. Our inspection covers your panel, wiring, outlets, grounding, smoke/CO detectors, and overall code compliance. You'll receive a detailed written report with prioritized recommendations.

Frequently Asked Questions